Privacy and Cookie Policy
Last Updated: 04/02/2025
Welcome to Fox ESS (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://fox-ess.tech] (“Website”).
By using our Website, you consent to the collection and use of information in accordance with this policy. If you do not agree with this policy, please refrain from using our Website.
1. Information We Collect
We collect and process different types of personal data, including:
1.1 Personal Information You Provide
- Name
- Email address
- Phone number
- Business details (if applicable)
- Any other information you submit via our contact forms or other communications
1.2 Information Collected Automatically
When you visit our Website, we may collect:
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Pages viewed, time spent on pages, clickstream data, and other browsing behaviors.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience (see Section 4).
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage our services.
- To respond to inquiries and customer support requests.
- To personalize user experience and improve our Website.
- To analyze Website usage and optimize performance.
- To comply with legal obligations.
- To send marketing communications (only if consent has been given).
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Third-party vendors that assist in hosting, analytics, and marketing.
- Legal Compliance: If required by law or to protect our legal rights.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
4. Cookies and Tracking Technologies
We use cookies to improve Website functionality, enhance user experience, and analyze Website traffic.
4.1 What Are Cookies?
Cookies are small text files stored on your device when visiting a Website. They help us recognize you and remember preferences.
4.2 Types of Cookies We Use
- Essential Cookies: Necessary for the Website to function properly.
- Analytics Cookies: Help us understand how users interact with our Website (e.g., Google Analytics).
- Marketing Cookies: Used to personalize ads and track marketing effectiveness.
4.3 Managing Cookies
You can control cookie settings through your browser. Disabling cookies may impact Website functionality.
For more details, visit youronlinechoices.com.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
6. Your Rights
Under the UK GDPR and applicable data protection laws, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Withdraw consent at any time (for marketing communications).
- Request data portability.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.
To exercise your rights, contact us at: service.uk@fox-ess.com
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Security Measures
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is completely secure.
9. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For any questions regarding this policy, please contact us at:
Fox ESS UK Ltd.
Unit C1 Lodes Ecoparc, Blackhorse Road, Coventry CV7 9FW
service.uk@fox-ess.com
020 7052 3472
Effective Date: 04/03/2025
