Please note, telephone support is only available for installation and distribution partners.
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Important information
Please refer to the guidance above when contacting FoxESS UK technical support. Our phone lines give priority to installers and distributors, this is to ensure we are readily available to deal with urgent on site enquires.
The main technical service office is based in Coventry. Please call ahead of any planned visit.
*End Users
End users should contact their installer with any questions or concerns. However, if the installer is unavailable or unresponsive then please use the email option detailed above, or call our service line. End user calls may be diverted to our global call centre during busy periods and may not be answered by UK based support agents.
Please note, we endeavour to respond to all email enquiries within one working day.
Opening Hours
| 9.00am to 5.00pm | Mon-Fri* | ||
| Closed | Sat-Sun |
*excluding bank holidays
Christmas period: Fox Technical Support is not open during the festive period bank holidays, however there is limited telephone support on working days between Christmas and New Year.
